Exchanges & Returns

Exchange & Return Policy

30-Day Policy

At Harbor Street, we want to ensure that you are satisfied with your purchases. If, within 30 days after receiving your order, you find that you are unsatisfied for any reason, please don't hesitate to reach out to us by emailing us at support@findharborstreet.com

Exchange & Return Conditions:

• Merchandise must be returned in the same condition as it was received. 
• Return shipping charges are non-refundable and are the full responsibility of the customer.

Refunds:

• Refunds will be made for the price of the item, excluding shipping fees.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like Mystery Dice including but not limited to Treasure Trove Mystery Dice Set, perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards. Discounts need to be applied during the checkout process and cannot be added retroactively. This policy applies to sales and automatic discounts as well.

We do not refund lost or stolen packages. We are not responsible for items not received due to an incorrect address.

 Thank you for your support!